West Bank
(504) 393-4376
Monday - Friday:
7:30am - 4:30pm
7:30am - 4:30pm
501 Lapalco Boulevard,
Gretna, LA, 70056
Gretna, LA, 70056
Events at West Bank
There are no upcoming events at this location at this time.
Insurances Accepted at West Bank
FAQs
- How do I schedule a tour?
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Scheduling a tour is easy! You can book a tour any time by clicking the "Book Now" button at the top of the page.
- How do I sign up for my first appointment?
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Give us a call at 1-844-892-2273 or click “Book Now” and fill out the form. We’ll help you get your first appointment scheduled right away.
- Where can I find events in my area?
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Come see us at the center. We have Bingo, yoga, workshops on Medicare 101, heart health, and so much more. When events are available, you can view and RSVP in the Events section on this page. Or click here to find the full list of events happening now.
- What is Medicare Advantage?
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Medicare Advantage is one of the four parts of Medicare. Medicare Advantage is called Part C. It includes Part A and B, and often extra benefits. You will need to have a Medicare Advantage plan that we take in order to choose us as your Primary Care Physician. Do you have questions about Medicare Advantage? Contact 1-844-892-2273 for more information.
- What is Value-Based Care?
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Value-based healthcare providers, like JenCare Senior Medical Center, are rewarded when patients are healthy. When we manage and coordinate your care, we can focus on your health outcomes and improve the quality of your care.
- What is VIP service?
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At JenCare Senior Medical Center, VIP service means that you get the personalized care that you need, when you need it. We give you access to your doctor 24/7, same-day appointments, and more.
- How often can I see my doctor?
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We want you to meet with your doctor often so that we can keep you well. Most patients come in at least once a month. You will have access to your doctor 24/7, especially when you need them most. We welcome walk-in and same-day appointments.
- Which medical specialties are offered at JenCare Senior Medical Center?
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Our specialists work side-by-side with our doctors to care for each patient individually. If you need an off-site specialist, we will make it easy by referring you to one of our trusted partners. We will even help you make the appointment.
- Do you perform any testing in the office?
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At JenCare Senior Medical Center, we provide tests and screenings right here in our centers. You don’t have to go to multiple places to get them done. All our centers have the latest technology, so you get results fast.
- Do I need to visit a pharmacy for my medication?
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Get the prescriptions you need fast, right in our centers. You and your doctor will have a chance to discuss how and when to take your medications. Your care team can help you with any concerns you may have about them.
- I don’t have a way to get to my appointment. What can I do?
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Our centers coordinate door-to-doctor transportation for your appointments or a last-minute visit. Contact your center for more details.
Reviews for West Bank
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn more about our patient experience ratings.
Rating Breakdown
Patient Comments
Services may vary by location. Subject to change without notice. Limitations, co-payments, and restrictions may apply. Some services are not covered under all plans. Check plan documents for details.
Mar 21, 2025able to resolve issues. They are kind and make an effort to help The patient in every way they can to achieve the healthcare the elder needs
Mar 19, 2025very help full and always can get in to see the doctor and everyone is so help full
Mar 19, 2025Service always consistent
Mar 19, 2025Wait time was right. Friendliness of staff.
Mar 17, 2025Professional care with personal touch
Mar 14, 2025Everyone in the office is helpful and kind. Dr. Kendria Holt-Rogers is always a good listener and a caring and knowledgeable doctor!
Mar 12, 2025Good experience positive people
Mar 10, 2025The concern and attention that my doctor showed to me along with my y nurse.
Mar 7, 2025I have a very good doctor and she explains everything to me..The nurse and staff is always polite and professional so that’s what keeps me there and I’m always being treated right
Mar 3, 2025Clear to what was explain to me. Need were net
Mar 1, 2025The talks & attention I receive from my doctor
Feb 28, 2025Every body is so nice well the one I deal with
Feb 28, 2025A very friendly staff and immediate service.
Feb 27, 2025Because they kind they take care of all the patients and called and check up on your regular basis. I appreciate that.
Feb 27, 2025Knowledgeable and friendly staff
Feb 24, 2025I love the care I get from the whole team
Feb 23, 2025Everyone there makes you feel like family and care about your needs
Feb 22, 2025Very caring and professional
Feb 20, 2025Friendly staff and very helpful
Feb 18, 2025The quality of service and compassion