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Patient Services in Hull Street
JenCare offers a variety of medical specialties and works with trusted, preferred specialists for our patients' care. These preferred specialists, both on-site and in the community, work side-by-side with our primary care physicians to care for each patient individually. For patients requiring off-site care from a trusted specialist, JenCare staff will coordinate the entire referral process.
Acupuncture is one of the oldest healing practices in the world. It is based in traditional Chinese medicine, which believes that the mind and body are connected. This form of treatment uses a variety of techniques to stimulate specific points in the body to help it restore and maintain healing. It is used to help treat things like back and neck pain, nausea, migraine headaches, anxiety and sleep problems. Acupuncture is a complementary form of medical treatment, which means it is used together with the traditional medical care to help you reach your best level of health. At JenCare, we have doctors who specialize in acupuncture and provide treatment in many of our centers. You and your doctor can talk more about acupuncture and if it may be helpful to you. Our Patient Community Relations Specialists can let you know if your health plan covers this service and how you may qualify for it.
Behavioral healthcare is an emerging field within the practice of high-quality, coordinated healthcare. It is when behavioral health specialists and medical providers work together to care for a patient. This care may address mental health and substance abuse conditions, health behaviors (including their contribution to chronic medical illnesses), life stressors and crises, stress-related physical symptoms, and ineffective patterns of healthcare utilization. At JenCare, we provide behavioral healthcare in order to provide overall wellness to each individual patient in every aspect of their life.
Cardiology is a field of medicine that focuses on the heart and circulatory system, also known as the cardiovascular system. Cardiology includes the prevention, diagnosis and treatment of congenital heart defects, coronary artery disease and heart failure. JenCare cardiologists are experts in dealing with disorders of the heart and work onsite in many of our centers. At JenCare, our primary care physicians work closely with our cardiologist to coordinate your personal care plan and help keep your heart, arteries and blood vessels healthy. We specialize in helping our patients manage conditions like high blood pressure, high cholesterol, diabetes and other health issues that can lead to heart disease. Your JenCare PCP and cardiologist are a team and continuously communicate with each other about your heart health.
A hospitalist is a medical doctor who works full-time in a hospital. As a JenCare patient, you never have to worry about being alone in the hospital. JenCare has hospitalists onsite that oversee your care during your stay. This doctor is available to you at all times and keeps your primary care physician and specialists notified and up to date on your condition and coordinates all of your in-patient care until you go home.
An echocardiogram (or “echo” for short) is a sonogram of your heart. An echo is a test that uses ultrasound waves to take a picture of the heart and its other structures. An echo can provide your doctor with useful information, such as the size and shape of your heart. This test can also help your doctor measure how well your heart is working, check for fluid around the heart and locate defects or infections. At JenCare, we perform echocardiograms right in our centers, so you don’t have to travel to a diagnostic center for this important test.
This is a place where people get prescription and over-the-counter medications (also called OTC medications). As a JenCare patient, you can enjoy the convenience of getting the medicines you need right from your doctor during your visit. Getting your medicine while you’re here in our centers gives you and your doctor more time to talk about how and when to take it. You can also ask your doctor questions about your medicines. For you, that also means no waiting in long lines at the pharmacy or having to remember to get your refills in time. Talk to your doctor or a member of our care team today to find out how you can take advantage of this and other services JenCare provides.
This branch of medicine focuses on mental health and emotional problems that can affect your behavior and quality of life. At JenCare, our Primary Care Physicians (PCP) understand the connection between mind and body health and can provide help for depression, anxiety and other common problems. Your PCP may also refer you to Community Connections whose professionals work closely with JenCare patients who require a more in-depth evaluation of their behavioral health needs and referral to helpful resources. Your PCP and case manager and/or social worker will always follow through with each other about your care, results, changing health and other needs.
Respiratory therapy is best described as the assessment and treatment of patients with both acute and chronic dysfunction of the cardiopulmonary system. Specialists in this area are called respiratory therapists and are a vital member of the healthcare team. They must have a broad knowledge of the cardiopulmonary system and the complex procedures required to properly diagnose and treat patients, from the very young to the very old. At JenCare, respiratory therapy includes treating diseases, infections, or viruses of the cardiopulmonary system, such as lung cancer, asthma, emphysema, bronchitis, and pneumonia are In addition, a respiratory therapist may also counsel patients on topics such as smoking cessation and disease prevention.
Skilled nursing is a level of care given when a patient needs full-time care from a nurse or other skilled nursing professional (SNP) to help the patient recover, especially after surgery, an injury or a hospital stay. This level of care may be required for short- or long-term needs. A skilled nursing professional can help manage, observe and evaluate your care outside of a medical office or hospital—usually in the home or a skilled nursing facility like a nursing home. Examples of skilled nursing care include IV injections, physical therapy and personal care like help with bathing, dressing and walking if you can no longer do them by yourself. Patients who have Medicare can get skilled nursing care under certain conditions.
At JenCare, we see many patients who speak a native language other than English. Fortunately, we have many doctors and staff members who can often assist you or your loved one communicate important health information. We also provide translation services at all of our centers to help make communicating easier. If you wish to utilize our translations services in order to communicate and understand your health plan in your native language, please notify the front desk staff, and we will help arrange translation service for you.